Capability
Six service lines. One point of accountability.
Each line can be bought alone. What one hands to the next is defined before either begins.
Software solutions
Operational software for terminals and transport estates, specified against the operation rather than a feature list.
Terminal and yard management
Berth, yard and equipment planning; stack and slot allocation; work queues for operations staff.Gate and access systems
Appointment and pre-advice, driver and vehicle identity, lane control, interchange documentation.Fleet and asset tracking
Position, utilisation and condition for handling equipment, trucks and trailers.Reporting and integration layers
One reporting surface across systems; message and API layers that make the estate addressable.Artificial intelligence
Recognition, forecasting and optimisation applied to existing operational data. We do not train models. We specify the problem, select the system that solves it, and integrate it into the operation that has to use it.
Computer systems and infrastructure
Servers, networks, industrial computing and edge hardware, specified for the environment they sit in.
Servers and networks
On-premise, hybrid and site-to-site links. Segmentation between operational and corporate networks.
Industrial and edge computing
Rated enclosures at gate, quay and yard where processing must sit next to the equipment.
Control rooms
Display walls, console layout, sightlines and shift handover positions.
Operator workstations
Standardised builds and peripherals for gate, planning and maintenance roles.
Environmental rating
Quayside heat, vibration, dust and 24-hour duty cycles decide the hardware before any brand preference does.
IT sourcing
Requirement specification through to procurement, written so the operator can compare bids on operational terms, not feature lists.
Specification
Requirements written from the operation and its constraints, with acceptance criteria stated up front.
Vendor selection
Longlist to shortlist against weighted criteria, including integration cost and end-of-support exposure.
Tendering
Tender documents, clarification handling, comparable bid evaluation, recommendation to committee.
Procurement
Purchase, logistics, licensing and asset registration. Quoted in AED or USD.
Neutrality
No reseller obligation that would bias a recommendation. Sourcing work is documented so the decision can be defended at audit.
Managed IT
Two exits from a project are acceptable: the operator's own team runs the estate, or we manage it. Both are planned before commissioning, not after.
Ongoing management
Monitoring, patching, backup and configuration control under one owner.Support
Response times by operational severity, escalated to the originating vendor where the fault is theirs.Lifecycle planning
Hardware refresh, licence renewal and end-of-support dates on one schedule, budgeted ahead.Systems integration
Integration is the line the rest depends on. The constraint is rarely the new system; it is the equipment and platforms already running that cannot be stopped.
Equipment and sensors
Cranes, handling equipment, weighbridges, barriers, cameras and readers on a common interface.Legacy platforms
Systems with no supported API reached through documented adapters rather than replaced by default.Cutover
Staged in live operation, with rollback defined per stage and no shutdown of the terminal.Each stage can be bought alone.
The offset between them is fixed. What one stage hands to the next is defined before either begins.